Business:Concepts:Quality

An Organisation will develop (Principles) as Norms to provide guidance/rules to express the common core Values of the organisation and its people.

Put simply, a person should not work within an Organisation that does not share the same Values (non-negotiable core Qualities). Nor should an Organisation hire a person who does not share the same Values (non-negotiable core Qualities).
Non-alignment of core values between People and Organisations can be ignored for a while, but due to their non-negotiability by either party inevitably become a source of conflict.

There's a difference between Resume Qualities (Status, Wealth, Fame, etc.) and Eulogy Qualities (Kindness, Bravery, Honesty, Dependability, etc.)

Some (there are many!) common Personal and Organisation Values (ie, non-negotiable core Qualities) are listed below:

* Description: The ability to choose to not lie, steal, cheat, or deceive in any way. * Notes:

• Transparency depends on it, as well as enforces it.
• Integrity depends on it.

* Description: the quality of being honest and having strong moral Principles. * Notes:

• Requires Honesty.
• It may be inferred that an organisation cannot be quantified as having Integrity if it does not have Principles that encapsulate Values.
• Opposite of Dishonesty

* Description: the ability to operate in such a way that it is easy for others to see what actions are performed. * Notes:

• Required for Efficiency as long as it does not interfere with protection.
• Benefits from Clarity
• Requires Courageousness

• Notes:
  • Benefits Transparency

* Description: the service provided is the same quality every time. * Examples:

• in the case of a person, could be counted on to deliver the same quality of service every day, even when under personal duress.
• in the case of a product, it delivered the same functionality every time.
• The opposite value might be: “flakyiness”

* Notes:

• Related to Dependability

* Description: the ability to be counted on to perform as expected (ie, not break down). * Examples:

• in the case of a person, could be counted on to open the shop every day before 8.30am, rain or shine.
• in the case of a product, it ran smoothly under normal and heavy load.

* Notes:

• Related to Reliability.

* Description: the ability to be counted on to come through even if failure occurs. * Examples:

• in the case of a person, found another way to get to work when the trains broke down.
• in the case of a product, loaded beyond expected loads it ran into trouble, but help together long enough to make it through the task till it could be repaired/helped.

* Notes:

• Related to Dependability.

* Description: the ability to face new challenges while upholding values. * Notes:

* Description: the ability to defend those who cannot. * Notes:

• The opposite of the Anti-Value of being Secretive

* Description: the ability to provide due regard/seriousness/solemnity to raised issues.

* Description: the ability to remain composed under provocation.

* Description: the ability to afford leniency. * Notes:

• Greatly depends on the person being able to afford.

* Examples:

• In a person it translates to understanding not turning away clients due to their not having filled in form x,y,z, and q in triplicate. Even if they knew they should have done so before asking for service.
• In the case of a product, it translates to being capable of processing incomplete messages by inference.

* Description: the ability to be open to new proposals.

* Description: the ability to accept differences of values.

* Description: the ability value competing proposals without being influence

* Description: the ability to remain respectful and courteous – whether you agree or not

* Description: the ability to share benefits with others with demand for return.

* Description: the ability to work with others. * Notes:

• Relies on Respectful and Sharing

* Description: the ability to feel a strong allegianceand duty towards. * Notes:

• A tricky value that can become a vice, leading to obfuscation, etc.

* Description: the ability to perform. * Notes:

• Similar, but more output specific term than Industrious, enterprising, enthusiastic.
• See: Innovative

* Description: the ability to seek out and learn beyond what is needed to acccomplish tasks now.

* Description: the ability to assertively question existing norms in search of innovation.

* Description: the ability to propose new ideas in order to create and or meet Opportunities.

* Description: the ability to apply Creativity (ie: putting ideas to work).

* Description: the ability to expend the least resources while meeting productivity

* Description: the ability to own the outcome of intended and unintentional actions.

* Description: the ability for enthusiasm for the Mission.

* Description: the ability to see the Goal achieved, even under duress.

* Description: the person's ability to handle setbacks.

* Description: * Notes:

• The opposite of Exploitative))

* Description: the ability to share knowledge and positive feedback with others.

* Description: * Notes:

• May require Integrity

Qualities that cannot be obtained without others are:

• Respected (an aspirational quality that depends on the perception of others).

ISO 25010 Defined System Qualities as:

* Time behavior

• Response time
• Recovery time
• Start-up time
• Shutdown time

* Resource Utilization * Capacity (Throughput)

* Co-Existence * Interoperability

* Appropriateness recognizability * Learnability * Operability * User Error Protection * User Interface Aesthetics * Accessibility

* Reliability * Maturity * Availability * Fault Tolerance * Recoverability

* Confidentiality * Integrity * Non-Repudiation
* Accountability * Authenticity * Privacy

* Modularity * Reusability * Analysability * Modifiability

• Stability

* Testability * Configurability * Installability * Scalability * Localizability

* Adaptability * Installability * Replaceability

* List of references:

• http://examples.yourdictionary.com/examples-of-core-values.html
• http://www.stevepavlina.com/blog/2004/11/list-of-values/

* Resources:Books:Architecture Principles * IT:AD:ISO 25010