IT:AD:New Zealand Web Usability Standard
- See also:
Summary
NZ Government Procurement Principles and Rules dictate the applicability of this standard.
In addition:
*“In 2003, Cabinet directed all Public Service departments and Non-Public Service departments in the State Services to implement the New Zealand Government Web Standards (then called the Web Guidelines) [CAB Min (03) 41/2B]. … Cabinet also agreed that the Web Standards could be updated regularly to reflect changing technology.”
Notes
“If a Public Service department, New Zealand Police or New Zealand Defence Force outsources web development work, it must include, in its Notice of Procurement, a pre-condition for the work to comply with the mandatory requirements in the latest version of the New Zealand Government web standards.”
“Publicly available” means a website or web page that is produced or maintained, in part or in whole, by the New Zealand Government organisation to which this Standard applies; and, can be accessed by individuals who are not employed by a New Zealand Government Public Service department or Non-Public Service department in the State Services.
This includes a website or web page behind a login authentication mechanism that controls access by users outside the responsible New Zealand Government organisation.
Requirements
The following should be converted to IT:AD:OCRRA notation before use.
- Home Page (HP)
- MUST: Th HomePage (HP) must include Organisation's name and/or logo [WUS: 2.1.1].
- MUST: Th HomePage (HP) must include a visible link to newzealand.govt.nz [WUS: 2.1.2].
- Contact Us Page (CUP)
- MUST: The Contact Use Page (CUP) must be provided [WUS: 2.2.1].
- MUST: The Home Page (HP) must unambiguously/clearly provide a link to the CUP [WUS: 2.2.3].
- MUST: The Contact Use Page (CUP) must unambiguously indicate that it provides contact information for the Website (e.g. “For enquiries related to ministry.govt.nz or the Ministry…”) [WUS: 2.2.2] .
- MUST: The Contact Use Page (CUP) must provides contact information to obtain help or contacting organisation responsible for website [WUS 2.2.1].
- MUST: The Contact Use Page (CUP) must include the following [WUS: 2.2.4]:
- the address of an email account that is regularly monitored by the website’s responsible organisation;
- the telephone number for each call centre that supports a service provided by the website; and,
- a regularly monitored postal address.
- SHOULD: The Contact Use Page (CUP) should include the following [WUS: 2.2.5]:
- the number of a monitored telephone line;
- a physical street address, if applicable; and,
- a link to the
New Zealand Relay Servicefor people who are deaf, hearing-impaired, deaf-blind, or speech-impaired.
- Copyright:
- MUST: The Website's must include a General Copyright Statement (GCS) [WUS: 2.3.1]
- MUST: The Home Page (HP) must unambiguously/clearly provide a link to the General Copyright Statement (GCS) [WUS: 2.3.3]
- MUST: The copyright statement (e.g. “Copyright material on
ministry.govt.nzandagency.govt.nzis protected by copyright owned by the Ministry on behalf of the Crown, and may be used for […] subject to […]”) must [WUS: 2.3.2]:- clearly indicate that it applies to the Website;
- state that copyright material on the Website is protected by copyright; and,
- set out the licensing terms under which the Website’s material can be re-used by others.
- MUST: If the website contains 3rd party copyright material, refer to [WUS 2.3.4]
- SHOULD: The General Copyright Statement (GCS) should apply [WUS: 2.3.5].
- SHOULD: The General Copyright Statement (GCS) should apply [WUS: 2.3.6].
- Privacy:
- MUST: The Website must link to a Privacy Statement (PS) [WUS: 2.4.1].
- MUST: The Home Page (HP) must unambiguously/clearly link to the Privacy Statement (PS) [WUS: 2.4.3]
- MUST: The Privacy Statement (PS) must clearly indicate [WUS: 2.4.2]:
- the scope of the statement and that it applies to the Website (e.g. “This privacy notice applies to personal information collected on ministry.govt.nz and agency.govt.nz.”),
- the circumstances in which personal information is collected;
- by whom it is held (e.g. the responsible organisation and/or third parties);
- any choices users have as to whether such information is collected in the first place;
- the uses to which collected personal information may be put;
- the circumstances in which it may be disclosed;
- users’ rights to request access to and/or correct personal information, and contact details for such purposes.
- the collection and use of statistical information, including users’ IP addresses;
- a statement that cookies are used, if that is the case, and a brief description of their purpose;
- MAY: The Copyright and Privacy information may be combined on the same page (eg: http://www.classificationoffice.govt.nz/copyright-and-disclaimer.html)
* Links to non-HTML files
- MUST: With the exception of links on archived web pages, links to non-HTML files must be accompanied by the file’s format and size [WUS: 2.5.1]
- Printable web pages:
- Each web page, must be printable as black text on a white background [WUS: 2.6.3] in its entirety on standard sheets of paper [WUS: 2.6.1], excluding content navigation, banner, breadcrumbs, search form [WUS: 2.6.2].