IT:BD:Sales

• (UP)

  • IT:BD:Sales/Support

## Goal

There’s a big difference between satisfied customers and loyal customers. Build local customers. One at a time.

## Courting large accounts ##

• Read this http://blog.filepicker.io/post/35137916087/how-to-land-a-big-fish

## Conversion Questions

• Only two people to ask about your software:
  • Those who just purchased
  • Those whom just cancelled
• http://danshipper.com/heres-what-i-learned-hanging-out-with-jason-fried

## Vocab

• DAU/ Daily active users
• MAU/ Monthly active users

## Enterprise Sales

• Excellent:

  • http://a16z.com/2014/05/30/selling-saas-products-dont-sell-themselves/