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Business:Concepts:Value

Summary

An Organisation's Core Values are abstract, subjective Qualities on which the Organisation places value and finds worthwhile expending effort chasing/accumulating/be associated with/promoting.

The term Values is a commonly accepted term for Qualities that one wouldn't trade (ie are non-negotiable - even if it were a business disadvantage). Other Qualities may have a negotiable value.

Some (there are many!) common Personal and Organisation Values (ie, non-negotiable core Qualities) are listed below:

Honesty

* Description: The ability to choose to not lie, steal, cheat, or deceive in any way. * Notes:

Integrity

* Description: the quality of being honest and having strong moral Principles. * Notes:

  • Requires Honesty.
  • It may be inferred that an organisation cannot be quantified as having Integrity if it does not have Principles that encapsulate Values.
  • Opposite of Dishonesty

Transparency

* Description: the ability to operate in such a way that it is easy for others to see what actions are performed. * Notes:

Clarity

Consistency

* Description: the service provided is the same quality every time. * Examples:

  • in the case of a person, could be counted on to deliver the same quality of service every day, even when under personal duress.
  • in the case of a product, it delivered the same functionality every time.
  • The opposite value might be: “flakyiness”

* Notes:

Dependability

* Description: the ability to be counted on to perform as expected (ie, not break down). * Examples:

  • in the case of a person, could be counted on to open the shop every day before 8.30am, rain or shine.
  • in the case of a product, it ran smoothly under normal and heavy load.

* Notes:

Reliability

* Description: the ability to be counted on to come through even if failure occurs. * Examples:

  • in the case of a person, found another way to get to work when the trains broke down.
  • in the case of a product, loaded beyond expected loads it ran into trouble, but help together long enough to make it through the task till it could be repaired/helped.

* Notes:

Courageousness

* Description: the ability to face new challenges while upholding values. * Notes:

Protective

* Description: the ability to defend those who cannot. * Notes:

  • The opposite of the Anti-Value of being Secretive

Respectful

* Description: the ability to provide due regard/seriousness/solemnity to raised issues.

Forbearance

* Description: the ability to remain composed under provocation.

Clemency

* Description: the ability to afford leniency. * Notes:

  • Greatly depends on the person being able to afford.

* Examples:

  • In a person it translates to understanding not turning away clients due to their not having filled in form x,y,z, and q in triplicate. Even if they knew they should have done so before asking for service.
  • In the case of a product, it translates to being capable of processing incomplete messages by inference.

Open-minded

* Description: the ability to be open to new proposals.

Tolerance

* Description: the ability to accept differences of values.

Fairness

* Description: the ability value competing proposals without being influence

Courtesy

* Description: the ability to remain respectful and courteous – whether you agree or not

Sharing

* Description: the ability to share benefits with others with demand for return.

Collaborative

* Description: the ability to work with others. * Notes:

Loyalty

* Description: the ability to feel a strong allegianceand duty towards. * Notes:

  • A tricky value that can become a vice, leading to obfuscation, etc.

Productivity

* Description: the ability to perform. * Notes:

  • Similar, but more output specific term than Industrious, enterprising, enthusiastic.

Inquisitivity

* Description: the ability to seek out and learn beyond what is needed to acccomplish tasks now.

Challenging

* Description: the ability to assertively question existing norms in search of innovation.

Creativity

* Description: the ability to propose new ideas in order to create and or meet Opportunities.

Innovative

* Description: the ability to apply Creativity (ie: putting ideas to work).

Efficiency

* Description: the ability to expend the least resources while meeting productivity

Accountability

* Description: the ability to own the outcome of intended and unintentional actions.

Passionate

* Description: the ability for enthusiasm for the Mission.

Commitment

* Description: the ability to see the Goal achieved, even under duress.

Optimism

* Description: the person's ability to handle setbacks.

Enriching

* Description: * Notes:

Encouraging

* Description: the ability to share knowledge and positive feedback with others.

Inspirational

* Description: * Notes:

Qualities that cannot be obtained without others are:

  • Respected (an aspirational quality that depends on the perception of others).
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