Communication:Questioning
Summary
- Socratic method: Ask powerful questions to:
- Inspire:
- What does good feel like to customers?
- What is the closest we can get to that now?
- Unblock:
- Where are the most pressing issues & challenges?
- Why is it important to you?
- Improve decision making:
- Criteria: What are your criteria for making this decision? Why?
- Options: what Options did you consider?
- Rejections: What were rejected and why?
- Assumptions: What assumptions were involved that need testing?
- Improve learning:
- What did we learn?
- What would you do differently?
- How and where else can we apply what we've learnt?
- Direct:
- What's working well?
- What did we do to create that positive outcome?
- What could be a vision for this project that would really excite you?
- Engage:
- What are your goals?
- What are some constraints?
- What could be possible if we removed them?
- How can we work together to make this happen?
- How can I support you in your goals?
- Coach:
- What does success look like for you?
- What strengths of yours are critical to leverage?
- How can we make this project help you develop?
- What support do you need?
- Get Commitment:
- What are your objectives & goals?
- Why are they important to you?
- How can we make this initiative help you achieve your goals?
- What do you see as barriers?
- Motivate:
- Why is this goal important?
- What's already working well?
- What have i done to create that success?
- What special talents do I have that can help me achieve my goal?
- Self-Awareness:
- What strengths do I have to leverage?
- What brings me joy?
- What is my personal brand that I work on that inspires me?
- How my strength go too far and become a de-railer?