IT:AD:New Zealand Web Usability Standard [Notes]

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# IT:AD:New Zealand Web Usability Standard #


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* [[../|(UP)]]
* See also:
    * [[IT/AD/Standards/NZ/]]
    * [[IT/AD/OCRRA/]]


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<panel title="Summary">

*NZ Government Procurement Principles and Rules* dictate the applicability of this standard.

In addition:

**"In 2003, Cabinet directed all Public Service departments and Non-Public Service departments in the State Services to implement the New Zealand Government Web Standards (then called the Web Guidelines) [CAB Min (03) 41/2B]. 
...
Cabinet also agreed that the Web Standards could be updated regularly to reflect changing technology."*


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## Notes ##

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Applicability (from *NZ Government Procurement Principles and Rules*):

"If a Public Service department, New Zealand Police or New Zealand Defence Force outsources web development work, it must include, in its Notice of Procurement, a pre-condition for the work to comply with the mandatory requirements in the latest version of the New Zealand Government web standards."

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Applicability (from NZ Web Usability Standard):

"Publicly available" means a website or web page that is produced or *maintained*, *in part* or in whole, by the New Zealand Government organisation to which this Standard applies; and, can be accessed by individuals who are not employed by a New Zealand Government Public Service department or Non-Public Service department in the State Services. 

This includes a website or web page *behind a login authentication mechanism that controls access by users outside the responsible New Zealand Government organisation*.
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"The Website must conform to this Standard from 01 August 2014."
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### Requirements

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The following should be converted to [[IT/AD/OCRRA/]] notation before use.
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* Home Page (HP)
    * MUST: Th HomePage (HP) must include Organisation's name and/or logo [WUS: 2.1.1].
    * MUST: Th HomePage (HP) must include a visible link to newzealand.govt.nz [WUS: 2.1.2].
* Contact Us Page (CUP)
    * MUST: The Contact Use Page (CUP) must be provided [WUS: 2.2.1].
    * MUST: The Home Page (HP) must unambiguously/clearly provide a link to the CUP [WUS: 2.2.3].
    * MUST: The Contact Use Page (CUP) must unambiguously indicate that it provides contact information for the Website (e.g. "For enquiries related to ministry.govt.nz or the Ministry…") [WUS: 2.2.2] .
    * MUST: The Contact Use Page (CUP) must provides contact information to obtain help or contacting organisation responsible for website [WUS 2.2.1].
    * MUST: The Contact Use Page (CUP) must include the following [WUS: 2.2.4]:
        * the address of an email account that is regularly monitored by the website’s responsible organisation;
        * the telephone number for each call centre that supports a service provided by the website; and,
        * a regularly monitored postal address.
    * SHOULD: The Contact Use Page (CUP) should include the following [WUS: 2.2.5]:
        * the number of a monitored telephone line;
        * a physical street address, if applicable; and,
        * a link to the `New Zealand Relay Service` for people who are deaf, hearing-impaired, deaf-blind, or speech-impaired.
* Copyright:
    * MUST: The Website's must include a General Copyright Statement (GCS) [WUS: 2.3.1]
    * MUST: The Home Page (HP) must unambiguously/clearly provide a link to the General Copyright Statement (GCS) [WUS: 2.3.3]
    * MUST: The copyright statement (e.g. *“Copyright material on `ministry.govt.nz` and `agency.govt.nz` is protected by copyright owned by the Ministry on behalf of the Crown, and may be used for [...] subject to [...]”*) must [WUS: 2.3.2]:
        * clearly indicate that it applies to the Website;
        * state that copyright material on the Website is protected by copyright; and,
        * set out the licensing terms under which the Website’s material can be re-used by others.
    * MUST: If the website contains 3rd party copyright material, refer to [WUS 2.3.4]
    * SHOULD: The General Copyright Statement (GCS) should apply [WUS: 2.3.5].
    * SHOULD: The General Copyright Statement (GCS) should apply [WUS: 2.3.6].
*  Privacy:
    * MUST: The Website must link to a Privacy Statement (PS) [WUS: 2.4.1].
    * MUST: The Home Page (HP) must unambiguously/clearly link to the Privacy Statement (PS) [WUS: 2.4.3]
    * MUST: The Privacy Statement (PS) must clearly indicate [WUS: 2.4.2]:
        * the scope of the statement and that it applies to the Website (e.g. *“This privacy notice applies to personal information collected on ministry.govt.nz and agency.govt.nz.”*),
        * the circumstances in which personal information is collected;
        * by whom it is held (e.g. the responsible organisation and/or third parties); 
        * any choices users have as to whether such information is collected in the first place;
        * the uses to which collected personal information may be put;
        * the circumstances in which it may be disclosed;
        * users’ rights to request access to and/or correct personal information, and contact details for such purposes.
        * the collection and use of statistical information, including users’ IP addresses;
        * a statement that cookies are used, if that is the case, and a brief description of their purpose;
    * MAY: The Copyright and Privacy information may be combined on the same page (eg: http://www.classificationoffice.govt.nz/copyright-and-disclaimer.html) 
* Links to non-HTML files
    * MUST: With the exception of links on archived web pages, links to non-HTML files must be accompanied by the file’s format and size [WUS: 2.5.1]

* Printable web pages:
    * Each web page, must be printable as black text on a white background [WUS: 2.6.3] in its entirety on standard sheets of paper [WUS: 2.6.1], excluding content navigation, banner, breadcrumbs, search form [WUS: 2.6.2].


## Resources ##

* https://webtoolkit.govt.nz/standards/web-usability-standard-1-2/