business:concepts:Assessment [Notes]

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# business:concepts:Assessment #

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* [[../|(UP)]]
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* See also:
  * [[Business/Concepts/Driver/]]
  * [[Business/Concepts/Goal/]]
  * [[Business/Concepts/Interviews/]]


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## Summary ##

An assessment may reveal Strengths, Weaknesses, Opportunities, or Threats (IT/AD/SWOT/|SWOT]]). 

These outcomes are addressed using [[Business/Concepts/Goal/|Goals]].

* Strengths (Internal) map to Goals.
  * "Customers happy with changes" -> "Keep on doing them"
* Weaknesses (Internal) can be mapped to Goals that negate them. 
  * *"Customer Complain about HelpDesk"* -> *"Improve HelpDesk"*
* Opportunities (External) map to Goals.
  * *"customers favor insurances that can be managed on-line"* -> *"introduce on-line portfolio management"*
* Threats (External)  can be mapped to Goals that negate them.




<uml>
!includeurl http://skysigal.com/_media/resources/configuration/plantuml/default.txt
skinparam packageStyle rect
hide circles
hide empty attributes
hide empty methods

class Assessment 
class Driver 
class Goal

Assessment <-- Driver : associated
Assessment <-- Goal : associated
</uml>



<uml>
!includeurl http://skysigal.com/_media/resources/configuration/plantuml/minimalist.txt


package Assessment {
class Workplace
  class Material
    class "Improvable\nSupply of Tools" as ImprovableTools
    class "Improvable\nSupply of Consumables" as ImprovableSupplies
  class Behavioral
    class "Improvable\nInclusion/Belonging" as ImprovableInclusion
    class "Improvable\nDiversity" as ImprovableDiversity
    class "Improvable\nInformation" as ImprovableInfo
    class "Improvable\nCuriosity" as ImprovableCuriosity
    class "Improvable\nCreativity" as ImprovableCreativity
    class "Improvable\nEngagement" as ImprovableEngagement
    class "Improvable\nEncouragement" as ImprovableEncouragement 
    class "Improvable\nOpportunity" as ImprovableOpportunity
    class "Improvable\nTraining" as ImprovableTraining
    
    class "Improvable\nSupport" as ImprovableSupport 
    class "Improvable\nCulture" as ImprovableCulture
    class "Improvable\nBullying" as ImprovableBullying 
    class "Improvable\nSkills" as ImprovableSkills
  }

 class Direction
    class "Improvable Direction" as LoDirection
    class "Improvable Strategy" as LoStrategy
     


Assessment --> Workplace 
Workplace --> Material
Material --> ImprovableTools
Material --> ImprovableSupplies
Material --> ImprovableInfo
Behavioral --> ImprovableCulture

ImprovableCulture --> ImprovableInclusion
ImprovableCulture --> ImprovableDiversity
ImprovableCulture --> ImprovableEngagement
ImprovableEngagement --> ImprovableEarlyEngagement
ImprovableCulture --> ImprovableSupport

Behavioral --> LoC
Behavioral --> LoO

ImprovableOpportunity <-- ImprovableTraining

ImprovableOpportunity  <-- ImprovableEncouragement
ImprovableSupport <-- ImprovableEncouragement

ImprovableSupport <-- ImprovableBullying

LoStrategy --> ImprovableCuriosity


ImprovableCreativity - ImprovableCulture

ImprovableEngagement - ImprovableEarlyEngagement


</uml>